Thank you for an extremely
thorough inspection. We are so happy with the end product.
We will continue to recommend your business to others.
(Letter from Keith Goolsbey to his wife
Wow. That was awesome. That guy totally rules.
I'm completely impressed at how he has his entire business
I just wanted to thank you for the inspection you
performed. I was very please with the report, even
though my builder hated it. (laugh out loud) I have
referred a friend who is also in need of an inspection.
You should be hearing from him soon.
Please add this note to all of your other testimonials.
I feel extremely fortunate to have dealt with you.
Here�s what I tell my friends when they�re looking
for a home inspector:
Service � On one house you inspected for me, you squeezed
yourself through a very small hole to inspect the attic.
When your ladder couldn�t reach the roof, you drove
around the neighborhood until you could look at the roof
You worked late into the night to produce a stunningly
detailed report the next day.
You answered a bunch of follow-up questions even
after you gave me your report and had been paid.
All of these are examples of how you give a level
of service that is unfortunately rare in today�s economy.
Reports � I have seen the reports prepared by other
to yours, they are like finger-paints compared to a Rembrandt.
Your reports go through each area of a house and
describe in detail the problems you have found.
The report includes pictures of the problems and
even recommendations on how some flaws need to be corrected.
Based on your report, I was able to make an equally
detailed offer to the owner of the house you inspected.
I adjusted the price to what I thought was fair and
asked for repairs that would take care of the hidden flaws
your report demonstrated.
When the owner declined my offer, I felt as though
I managed to avoid a �money pit�
- thanks to you.
Professionalism � When dealing with other contractors,
I have had the unpleasant experience of having to wait for
them to come when they said they would and have had them
wind up charging me much more than I expected.
By contrast, you were on time and billed me exactly
what you had bid, even though the property turned out to
have more challenges than you expected.
Recently, you bent over backwards to work through
a scheduling problem on another house.
Your bottom line took a hit, but you treated me fairly
and with grace.
I won�t even bid on a house until after you have inspected
it. I give you the highest possible recommendation.
I am confident that you will have many years of success.
This letter is to try and give due credit where credit
is truly due. I am so grateful for the incredible inspection
you performed on the property I was considering for purchase
on the 6th of December. The unbelievably thorough job you
did made it possible to procure a much more acceptable purchase
price on a property that had many hidden flaws that I have
no doubt would have surprised me, had I used a more "traditional"
inspector. I now have the funds available to fix all of
the most important details after we move in. I must tell
you how every contractor that bid on three totally different
structural subjects made a point to say how extraordinarily
detailed your work was. Even the termite inspector said
that your report was more thorough than any report his company
had ever completed! The electrician kept asking to use your
report as a reference for his bid. You are worth every penny
and more. I will use your services again, and will recommend
you as long as you are in the business.
Your Loyal Customer,
Thank you so much for your exceptional service! We
appreciated not only your thorough and detailed report,
but your "after the sale" comments and help.
We won't wish you "good luck" (because with service
like yours you don't need it), but we will wish you many
happy years in business!
Keith and Laura McGaha
Jeffrey R. Hacker
President / Attorney
Safeco Land Title, Plano
Dear Mr. Hacker,
We want to thank you for recommending the inspection firm,
Advanced Inspection Service
Not only did he do a highly professional job, his computerized
methods are outstanding. Being in the technical industry
myself, I know that his utilization of laptop, digital camera
and printer is state-of-the-art and very effective for the
customers during a sometimes stressful experience.
He generated the inspection report and digital photo exhibits
real-time, during the inspection. Then he utilized
the results immediately to walk us through everything with
his computer first and then through the property. He even
knew enough to have an active matrix display for the customers
viewing benefit (often overlooked).
To top it all off, he perused newsgroups several times to
research the roof situation for a possible manufactures
defect AFTER receiving payment and is keeping me updated.
This has enabled both sides to address the inspection issues
objectively in an urgent timeframe.
Dennis J. Van Dine
PSTech, DeskTop Connections